At PHENOMENAILS – HAIL THE NAILS, we ensure your nail goodies reach you quickly, safely, and with all the glam intact! 💖 Here’s how shipping works on our website.
📦 Order Processing
- All orders are processed within 1–3 business days (excluding weekends and holidays).
- Once your order is processed and shipped, you will receive a confirmation email with tracking details.
- We do not ship orders on Sundays or public holidays.
🌍 Delivery Locations
We currently ship pan India (or mention: “domestically and internationally” if applicable).
Shipping is done via reliable courier partners to ensure fast and secure delivery.
⏱ Delivery Timeline
| Location | Estimated Delivery Time |
|---|---|
| Metro Cities | 2–4 business days |
| Tier 2/3 Cities | 4–7 business days |
| Rural Areas | 5–9 business days |
🚨 Note: Delays may occur during peak seasons, festivals, or due to unforeseen courier issues.
💸 Shipping Charges
- Standard shipping is ₹[Insert amount] (e.g., ₹49)
- FREE shipping on orders above ₹[Insert threshold] (e.g., ₹499)
- Express shipping (if available): ₹[Insert express fee]
🔄 Undeliverable Orders
If a package is returned due to:
- Incorrect address
- Failed delivery attempts
- Customer unavailability
We will contact you. Reshipping will require additional shipping charges to be paid.
📹 Unboxing Proof Required
To claim damage, defect, or wrong product, please record a clear unboxing video.
No claims will be accepted without proper visual proof.
❗ Lost or Delayed Shipments
If your order hasn’t arrived within the estimated time:
- Check your tracking status
- Contact us at example@gmail.com
- We’ll coordinate with our courier partner and resolve it ASAP
📩 Need Help?
If you have questions about shipping or tracking your order:
PHENOMENAILS – HAIL THE NAILS
📧 Email: example@gmail.com
